Frequently Asked Questions
Everything you need to know about our luxury tea experience.
What makes Tea Forté pyramids unique?
Our signature pyramid infusers are handcrafted using food-safe, recyclable PET mesh and are designed to allow the tea leaves to fully unfurl, providing a rich and aromatic steeping experience.
Are your tea pyramids compostable?
While our pyramid infusers are made from a recyclable material to maintain structural integrity in boiling water, we recommend our loose leaf tea collections for those seeking a fully compostable steeping option.
How should I store my tea to maintain freshness?
To preserve the delicate oils and aromas, store your tea in a cool, dry, and dark place away from strong odors, ideally in the airtight canisters or packaging provided.
What is your return policy for food products?
Due to the perishable nature of tea, we cannot accept returns on food items. However, if your order is damaged or incorrect, please contact our guest experience team within 30 days for a resolution.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout based on the weight of your luxury tea selection.
Are your teas organic and kosher certified?
Many of our blends are USDA Organic and Kosher certified. Please check the specific product pages or the packaging labels for the relevant certification symbols.